GlossaryHow Do You Avoid Texting PHI?
Sometimes protected health information isn't as obvious as it seems. Can you spot the protected health information in the following message?
In each example, hover over the highlighted text for more information on why the message works or does not work.
"It's time for Sharon's"Sharon" is someone's name. second dose"Second dose" implies a first dose. of seasonal flu vaccine. Visit a pharmacy or clinic today for the booster to keep your child"Your child" identifies a child and relationship. protected."
Let's try this again!
"It's time for your child's"Your child" identifies a child and relationship. second dose"Second dose" implies a first dose. of seasonal flu vaccine. Visit a pharmacy or clinic today for the booster to keep your child protected."
Third time's a charm, right?
"If it's been 30 days since a first flu shot, then it's time for some children to get a 2nd dose of flu vaccine. Call a doctor or pharmacy to schedule an appointment.Not quite. There's no PHI, but this is way too confusing!"
Here's what works:
"Keep your child protected against the flu. Some kids need a second dose 30 days after they receive their first flu shot."
"Do you remember asking for a text message reminder for flu vaccine? It's time! Call a doctor or pharmacy to schedule an appointment.By splitting up the messages, you can provide more clarifying details."
Move ahead to the next topic, Assessing Risk.
