You tell your friend that your emergency communications procedures require you to direct her inquiry to the Public Information Officer (PIO).
Shortly afterwards, you get a call from the PIO. Listen to the PIO’s message below.
PIO Calling
PIO
Thanks for directing that health blogger to me. In fact, other media have heard about the hospitalizations, so we need to get on top of this. I need you here to help me deal with all the inquiries from reporters. Can you come back to the office now?